Code of Coduct

Four Pillar Marketing Code of Conduct

This Code of Conduct outlines the standards of behavior and engagement required of all clients, partners, and representatives working with Four Pillar Marketing. By engaging our services, you agree to comply with the following terms.

Professional Conduct

Clients are expected to conduct themselves in a professional, respectful, and lawful manner at all times. Harassment, abusive language, threats, intimidation, or inappropriate behavior toward Four Pillar Marketing staff, contractors, or partners will not be tolerated.

Four Pillar Marketing reserves the right to suspend or terminate services immediately if conduct violates these standards.

Communication Standards

All communications must remain professional, timely, and constructive. Clients agree to:

• Provide accurate and complete information when requested

• Respond to reasonable requests within agreed-upon timeframes

• Use designated communication channels for project-related matters

Excessive, disruptive, or inappropriate communication may result in delayed services or restricted access to support channels.

Accuracy of Information

Clients are responsible for ensuring that all materials, data, claims, representations, and content provided are accurate, lawful, and compliant with applicable regulations.

Four Pillar Marketing is not responsible for consequences resulting from inaccurate, misleading, or incomplete information supplied by the Client.

Compliance With Laws and Platforms

Clients agree not to request, encourage, or require Four Pillar Marketing to engage in activities that violate:

• Applicable local, state, federal, or international laws

• Advertising regulations

• Platform policies (including Google, Meta, email, SMS, or other digital platforms)

Four Pillar Marketing will not execute deceptive, fraudulent, or non-compliant marketing practices and may refuse requests that pose legal, ethical, or reputational risk.

Payment and Financial Responsibility

Clients must remain current on all invoices and payment obligations. Failure to maintain payment compliance may result in:

• Suspension of services

• Withholding of deliverables

• Revocation of access to systems or accounts

• Interest on outstanding invoices

Non-payment does not relieve the Client of contractual obligations.

Scope and Authority

Clients agree to operate within the agreed-upon scope of services. Requests outside of scope require written approval and may incur additional fees.

Clients represent that they have the authority to approve decisions, content, and expenditures related to the services provided.

Confidentiality and Intellectual Property

Clients must respect the confidentiality of Four Pillar Marketing’s processes, systems, strategies, documentation, and intellectual property. Unauthorized sharing, reproduction, or use of proprietary materials is prohibited.

System Access and Security

Clients are responsible for safeguarding login credentials and access permissions for platforms, tools, or accounts connected to services provided. Four Pillar Marketing is not responsible for issues arising from unauthorized access or security failures outside our control.

Disruptive or Bad-Faith Behavior

Four Pillar Marketing reserves the right to determine, at its sole discretion, whether a Client is engaging in bad-faith behavior, including but not limited to:

• Repeated scope abuse

• Unreasonable demands

• Attempts to circumvent payment or contractual terms

• Actions that materially interfere with service delivery

Such behavior may result in suspension or termination of services without refund.

Enforcement

Violation of this Code of Conduct may result in corrective action, suspension of services, or termination of the Agreement. All outstanding balances remain due and payable regardless of enforcement action.

Acknowledgment

Engagement with Four Pillar Marketing constitutes acknowledgment and acceptance of this Code of Conduct.